CLAIM THE FUTURE: Innovation, Regulation & Vision in Claims Transformation
“Turning the Claim from a Burden into a Valuable Competitive Advantage”
In a rapidly changing insurance landscape, the way we manage claims is no longer just an operational issue — it's a strategic opportunity.
Claim the Future is a high-impact regional conference dedicated to the transformation of insurance claims through innovation, technology, and forward-thinking regulation. Designed for insurers, brokers, InsurTechs, regulators, and ecosystem partners, the event brings together key industry stakeholders for a full day of powerful insights, real-world solutions, and visionary discussion.
Under the headline “Turning the Claim from a Burden into a Valuable Competitive Advantage,” the conference repositions claims at the heart of the insurance business — as a driver of customer loyalty, brand differentiation, and future resilience.
What to Expect
- Keynotes & Panels – Visionary sessions on how digital FNOL, AI, and automation are reshaping claims.
- Regulatory Deep Dive – Insights from EU and national regulators on balancing innovation with compliance.
- Cultural Transformation – Strategies for overcoming legacy barriers and driving claims innovation from within.
- Regional Innovation Spotlight – What’s working in motor claims across SEE: real cases, real results.
- The Future, Reimagined – A closing look at claims in 2030: AI, ecosystems, and the road ahead.
Who Should Attend?
C-level executives, heads of claims and customer experience, product and operations managers, innovation leads, regulators, startup founders, and technology providers who want to stay ahead of the curve, drive digital transformation, and reimagine the claims journey from end to end.
CLAIM THE FUTURE: Innovation, Regulation & Vision in Claims Transformation
- Language:
- Location: Astoria Grand Hotel, Sofia, Bulgaria
- Organizer: XPRIMM
- Start date: 04-11-2025
Keynote Speaker
Thea Utoft Høj JENSEN
Thea Utoft Høj JENSEN, Director General, Insurance Europe & Secretary General, GFIA, Belgium (Online)MASTER OF CEREMONIES
Yassen GUEV
Communications and corporate affairs expert, Mobile Globe LLCIn the chair
Prof. Karel Van HULLE
Catholic University Leuven, Belgium and Goethe University, Frankfurt, Germany
Daniela GHETU
Editorial Director, XPRIMM Publications, RomaniaSpeakers
Ioana PALMBERGER
Non-Life Business Specialist, VIG Retail Insurance & Business, Austria
Tomasz TARKOWSKI
Member of the Management Board (COO), PZU, Poland
Cees WERFF
President and Group CEO, Claims Corporation Network (CCN), Netherlands
Klime POPOSKI
University Professor, University St. Kliment Ohridski, North Macedonia
Emil DIMITROV
CEO, REVAUXY, Bulgaria
Radoslav DIMITROV
CIO, Member of the Board, Generali, Bulgaria
Gaetan HUILLET
VICE PRESIDENT EUROPE (West and CEE), Solvd Group, Italy
Nikolai KRÖGER
Managing Director, JuraSolutions Rechtsanwaltsgesellschaft mbH, Germany
Tudor GALOS
Founder, Tudor GALOS Consulting. Privacy Consultant. AI Governance, Romania
Ionut ENCESCU
Director of Business Development, Visa for Romania, Bulgaria, Croatia, and Slovenia
Rasmus LYNGE
CPTO, FADATA, Bulgaria
Uri MAIMON
CEO, Auto3P, Switzerland
Yuval SHEFLER
Chief Revenue & Product Officer and Partner, Auto3P, Switzerland
Krasimir DONCHEV
CTO, INSPIRIT, Bulgaria
Ivo GRUEV
Executive Director and Management Board Member, BULSTRAD VIG, Bulgaria
Amin GERBER
Managing Director, AFES Switzerland/Morocco
Melania KÖRNER
Claims Manager, Imperial Claims Services, Romania
Nikolay STANCHEV
Chairman of the Management Board, Association of Bulgarian Insurers
Manuel De La ROSA
AI Solutions Consultant, K2G, SwitzerlandContact
XPRIMM is a media brand, incorporating several companies specialized in providing media products to the global re/insurance industry. Our activity is focused on Central and Southeastern European regions, as well as CIS region states.
Our Address
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010539 Bucharest, Sector 1, Romania
Email Us
media@xprimm.com
