CLAIM THE FUTURE:  Innovation, Regulation & Vision in Claims Transformation
“Turning the Claim from a Burden into a Valuable Competitive Advantage”

In a rapidly changing insurance landscape, the way we manage claims is no longer just an operational issue — it's a strategic opportunity.

Claim the Future is a high-impact regional conference dedicated to the transformation of insurance claims through innovation, technology, and forward-thinking regulation. Designed for insurers, brokers, InsurTechs, regulators, and ecosystem partners, the event brings together key industry stakeholders for a full day of powerful insights, real-world solutions, and visionary discussion.

Under the headline “Turning the Claim from a Burden into a Valuable Competitive Advantage,” the conference repositions claims at the heart of the insurance business — as a driver of customer loyalty, brand differentiation, and future resilience.

What to Expect

  • Keynotes & Panels – Visionary sessions on how digital FNOL, AI, and automation are reshaping claims.
  • Regulatory Deep Dive – Insights from EU and national regulators on balancing innovation with compliance.
  • Cultural Transformation – Strategies for overcoming legacy barriers and driving claims innovation from within.
  • Regional Innovation Spotlight – What’s working in motor claims across SEE: real cases, real results.
  • The Future, Reimagined – A closing look at claims in 2030: AI, ecosystems, and the road ahead.

Who Should Attend?

C-level executives, heads of claims and customer experience, product and operations managers, innovation leads, regulators, startup founders, and technology providers who want to stay ahead of the curve, drive digital transformation, and reimagine the claims journey from end to end.

CLAIM THE FUTURE: Innovation, Regulation & Vision in Claims Transformation

  • Language: flag det
  • Location: Astoria Grand Hotel, Sofia, Bulgaria
  • Organizer: XPRIMM
  • Start date: 04-11-2025

WITH THE OFFICIAL SUPPORT OF

CO-ORGANIZERS

MAIN PARTNERS

Strategic Partners

Keynote Speaker

Thea Utoft Høj JENSEN

Thea Utoft Høj JENSEN, Director General, Insurance Europe & Secretary General, GFIA, Belgium (Online)

MASTER OF CEREMONIES

Yassen GUEV

Communications and corporate affairs expert, Mobile Globe LLC

In the chair

Prof. Karel Van HULLE

Catholic University Leuven, Belgium and Goethe University, Frankfurt, Germany

Daniela GHETU

Editorial Director, XPRIMM Publications, Romania

Speakers

Ioana PALMBERGER

Non-Life Business Specialist, VIG Retail Insurance & Business, Austria

Tomasz TARKOWSKI

Member of the Management Board (COO), PZU, Poland

Cees WERFF

President and Group CEO, Claims Corporation Network (CCN), Netherlands

Klime POPOSKI

University Professor, University St. Kliment Ohridski, North Macedonia

Emil DIMITROV

CEO, REVAUXY, Bulgaria

Radoslav DIMITROV

CIO, Member of the Board, Generali, Bulgaria

Gaetan HUILLET

VICE PRESIDENT EUROPE (West and CEE), Solvd Group, Italy

Nikolai KRÖGER

Managing Director, JuraSolutions Rechtsanwaltsgesellschaft mbH, Germany

Tudor GALOS

Founder, Tudor GALOS Consulting. Privacy Consultant. AI Governance, Romania

Ionut ENCESCU

Director of Business Development, Visa for Romania, Bulgaria, Croatia, and Slovenia

Rasmus LYNGE

CPTO, FADATA, Bulgaria

Uri MAIMON

CEO, Auto3P, Switzerland

Yuval SHEFLER

Chief Revenue & Product Officer and Partner, Auto3P, Switzerland

Krasimir DONCHEV

CTO, INSPIRIT, Bulgaria

Ivo GRUEV

Executive Director and Management Board Member, BULSTRAD VIG, Bulgaria

Amin GERBER

Managing Director, AFES Switzerland/Morocco

Melania KÖRNER

Claims Manager, Imperial Claims Services, Romania

Nikolay STANCHEV

Chairman of the Management Board, Association of Bulgarian Insurers

Manuel De La ROSA

AI Solutions Consultant, K2G, Switzerland

CLAIM THE FUTURE: Innovation, Regulation & Vision in Claims Transformation

Contact

XPRIMM is a media brand, incorporating several companies specialized in providing media products to the global re/insurance industry. Our activity is focused on Central and Southeastern European regions, as well as CIS region states.

Our Address

Street Ion Bogdan 4-6
010539 Bucharest, Sector 1, Romania

Email Us

media@xprimm.com